You can drive repeat business by simply using thank you notes and take your business to a whole new level! It's all about going the extra mile ... and it works because people want to continue doing business with people who make this extra effort.
Yet many entrepreneurs, small business owners and sales professionals fail to grasp the simple fact that they need to show their customers how grateful they are for their business (without turning every letter or email into a product push). A thank you card after a referral or a sale helps to make customers feel valued and appreciated.
I have a simple program that allows me to recognize 10 people every month for anything from showing appreciation for business, to having a birthday or special occasion, to sympathy for lost ones, and the list goes on. I know that if I can think of 10 people, it has been a good month and I have every right to be thankful!
if we are to achieve our goals in this competitive world, we cannot underestimate the power saying thank you in business. Become a card sender today and not only will your attitude change about your business, it will change your outlook on life as well! And that's a good thing.....
"The deepest principle in human nature is the craving to be appreciated."
William James
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